Shipping & Returns
I endeavour to post your lovely goodies within three business days, however if you request a custom order it may take a few more days, depending on printing time and ink drying time. I will give you a postage ETA at time of order-simple!
I also take care to package your items carefully, ensuring they are amply protected from the vagaries of postage.
Postage is calculated on an order by order basis.
Returns, Reprints & Refunds
I prefer to handle returns, refunds and reprints on a case-by-case basis. I am a reasonable person and presume my customers to be as well.
If you should ever have a problem with your Coco Press stationery, please give me the opportunity to make it right. I believe in, and stand behind, everything I create. If there should be a problem due to a workmanship issue (I am human and fallible, despite my best efforts) then I will do my utmost to rectify the problem to your satisfaction.
I love my work and want you to be happy and to love it, too.
459 Broadway, Fifth Floor
New York, NY 10014